Frequently Asked Questions

Find answers to common questions about DocInk, our KYC and AML compliance platform, identity verification tools, and onboarding workflows.

Everything You Need to Know

Explore answers to the questions businesses most commonly ask about onboarding, verification, compliance, monitoring, and integration.

What is DocInk?

DocInk is a customer onboarding and compliance platform that helps businesses verify identities, perform AML screening, assess fraud risk, and manage compliance workflows.

Who can use DocInk?

The platform is suitable for fintech companies, financial institutions, marketplaces, digital businesses, and organizations with customer verification requirements.

What identity documents are supported?

DocInk supports a broad range of government-issued identity documents, including passports, national identity cards, and driving licences.

How does identity verification work?

The platform extracts document data, validates document integrity, and performs verification checks based on your configured onboarding workflow.

Does DocInk support biometric verification?

Yes. Selfie verification and facial matching can be used to compare a customer against the image on their identity document.

What is liveness detection?

Liveness detection helps verify that a real person is present during onboarding rather than a photograph, replayed video, or spoofing attempt.

Can verification workflows be customized?

Yes. Businesses can configure approval rules, risk thresholds, escalation paths, and verification requirements.

What AML screening capabilities are available?

The platform supports sanctions screening, PEP checks, watchlist monitoring, and adverse media screening.

Does DocInk support sanctions screening?

Yes. Customer profiles can be screened against sanctions and enforcement databases as part of compliance workflows.

What are PEP checks?

PEP checks identify politically exposed persons and related individuals who may require enhanced due diligence.